ACT Certified Consultants and Trainers at Squad 16 Consulting Inc. provide a wide range of ACT! consulting and training services to businesses all over the United States. From ACT installation and data conversion, synchronization and ACT customization to ACT training and troubleshooting, ACT support and help, Squad 16 Consulting stays connected with its clients by means of on-site visits, telephone support, and Internet remote access.

ACT certified consultants’ at Squad 16 professional objective is to make ACT work for you making your computer activities as efficient and productive as possible, show you how to record the results of phone calls, faxes, emails, contracts, quotes and letters, and how to schedule the follow up with as little effort as possible. ACT provides one of the lower cost of ownership contact management database software products available today. With ACT! by Sage you can manage all of your contact/customer information in one place, stay on top of your schedule/calendar with ease, create and send personalized emails, letters, faxes, meet your sales goals with confidence, share complete customer/contact information in a secure workgroup environment. And ACT! works with Microsoft Outlook, Blackberries and other handheld devices, and other popular products. Knowledgeable users with integrated software results in more accurate and informative customer profiles. And ACT provides your users with a very efficient means to keep on top of sales opportunities.

Tom Najemy, the owner of Squad 16 Consulting, is an ACT certified consultant based in central Massachusetts serving the Hartford, Springfield, Worcester, Boston areas and has been a power user of Act since 1993. Tom has owned and run his own businesses for 20 years. As a business owner, marketing professional and a computer consultant Tom offers a wide range of experience to his customers.

“We are proud members of The CRM Alliance: a group of twenty-seven affiliate partners in 22 states in North America which has more than 60 Certified CRM Consultants to deliver and support our solutions anywhere, anytime.”

Why Squad 16 you ask?